FetLife - Problem with sending email notifications to iCloud Mail – Incident details

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Problem with sending email notifications to iCloud Mail

Resolved
Partial outage
Started over 1 year agoLasted about 1 month

Affected

Email notifications

Partial outage from 4:00 AM to 4:33 PM, Operational from 4:33 PM to 5:00 AM, Degraded performance from 5:00 AM to 8:40 PM, Operational from 8:40 PM to 9:40 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    With help from the friendly iCloud Mail Team (thank you!) we have implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We are working on a fix for this incident.

  • Investigating
    UTC
    Investigating

    Sadly, the problem is happening again. We are currently investigating this incident.

  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    With help from the friendly iCloud Mail Team (thank you!) we have implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    Many of the email notifications to email addresses in domain @icloud.com, @me.com and @mac.com are not being delivered.

    We are currently investigating this incident.